Knowledgebase: HFM
Error: "Exception set by '' in '': Runtime Exception: Set Logon Info failed
Posted by Priya Doyle on 08 December 2010 05:33 PM

Error: "Exception set by '' in '': Runtime Exception: Set Logon Info failed."

 Modified 10-JUN-2010 

Applies to:

Hyperion Application Link 9.2
Hyperion Application Link 7.0
Vignette Business Integration Studio 7.3
Hyperion Financial Management 9.3
Hyperion Financial Management adapter
Microsoft Windows

Symptoms

Error: "Exception set by '<Flow_Diagram_Name>' in '<Adapter_Instance>':  Runtime Exception: Set Logon Info failed."
HFM adapter connection fails when used in a loop

Solution

This error may occur when either Connect or Set Logon Info/Open App methods are used in a loop.  This design is commonly used in the field for runtime adapter process deployments in which the process runs indefinitely via a Windows service. The error occurs when making the 2nd pass in a loop. 

To avoid this problem, do not use the Disconnect Application method after the Connect or Set Logon Info/Open App methods.  The flow will connect successfully to HFM with each loop iteration.

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