Knowledgebase: FDM
Financial Data Quality Management (FDM) Import Fails With Error - "Error: An error occurred importing the file: File not found"
Posted by Priya Doyle on 25 January 2011 11:13 AM

Financial Data Quality Management (FDM) Import Fails With Error - "Error: An error occurred importing the file: File not found"

 Modified 16-NOV-2010 

Applies to:

Hyperion Financial Data Quality Management - Version: 9.3.0.0.00 and later   [Release: 9.3 and later ]

Generic Windows

Symptoms

When importing GL data from a flat file the import process fails.  The error message that is returned to the end user states:
Error:  An error occurred importing the file:  File not found
RDMS Bulk Load Error
(53) -File not found

Cause

The Oracle Database Utilities portion of the Oracle Client, which includes the Oracle SQL LOADER was not installed on the FDM application server in the environment.

Solution

a) Launch the Oracle Client installer on the FDM Application Server

b) Choose to perform a "Custom" installation

c) In the component selection screen check the "Database Utilities" check box which contains the SQL Loader utility.

d) Complete the on-screen instructions to install the component.

**Note: The component should be installed to the same location that the Oracle client is currently installed

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