Knowledgebase: Enterprise
Hyperion Enterprise crashes when an Account Conversion Table is loaded from an text file
Posted by Sarah Marshall on 19 May 2010 11:35 AM

Hyperion Enterprise crashes when an Account Conversion Table is loaded from an text file
No error produced

 

Changes:

Application recently converted from an older version.

Cause:

The account conversion tables have become corrupted.

Solution:

Ensure you have a valid application back-up before following the procedure below.

1. From within the Enterprise Application make an extract of all Account Conversion Tables to a text file.
2. From with the Account module delete all Account Conversion tables in the failing application.
3. Re-load the Account Conversion extract and verify that further loads can then be made.


 

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