Knowledgebase: FDM
"Cannot Create ActiveX Component" Error When Configuring the FDM WebConfig Manager
Posted by Priya Doyle on 08 February 2011 03:32 PM

"Cannot Create ActiveX Component" Error When Configuring the FDM WebConfig Manager

 Modified 20-APR-2010     Type PROBLEM

Applies to:

Hyperion Financial Data Quality Management - Version: 9.3.1.0.00 and later   [Release: 9.3 and later ]
Information in this document applies to any platform.

Symptoms

When trying to figure the Web-Config Manager it errors out with:
"Unable to get the user named (<UserName>) on computer or domain named (<DomainName>)! 
Cannot create ActiveX component."

Cause

The FDM WebConfig manager requires active access to the Domain to set the properties. When logging into the server as a local account, it is unable to browse the directory.  Local accounts by default can not scan/access the domain. Since the WebConfig requires domain access to place the user in a specific user group, it requires domain access.

Solution

1. Log into FDM Webserver as a "Domain" Account
2. Run the FDM WebConfig Manager
3. Click "OK" to save/apply changes.

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