Knowledgebase: FDM
User Unable to Load FDM Data into HFM, Receive "Could not Authenticate the Specified User. %0"
Posted by Priya Doyle on 08 February 2011 03:49 PM

User Unable to Load FDM Data into HFM, Receive "Could not Authenticate the Specified User. %0"

 Modified 26-JAN-2010     Type PROBLEM  

Applies to:

Hyperion Financial Data Quality Management - Version: 8.1.2.0.00 to 11.1.1.0.00 - Release: 8.1 to 11.1
Information in this document applies to any platform.

Symptoms

When running the Export Step of the FDM work flow to load data to the HFM target system the Export fails and returned the error:  "Could not Authenticate the Specified User. %0 .

Cause

The %0 is the key indication for this note.

The user logged into FDM with the domain field (NTLM) populated.  HFM is setup to use MSAD authentication.

FDM may be setup with MSAD and ignores the domain field, but what is used to log into FDM is passed to the target system.  When HFM receives the Domain\user name and password values, the login fails with the %0 error message returned.

Solution

Logged into the HFM client with exact same credentials (Domain/UserID/Password) that were used for FDM and received the exact same error. 

To resolve the issue the end user will need to login to the FDM web client with the domain field left empty.

a) Launch FDM (http://servername/hyperionfdm)
b) Select the FDM application to log into and enter a valid username and password leaving the domain field empty
c) Click "Logon" to login to the application
d) Change the Point of View bar to the location/period/category that returned the error
e) Click the "Export" fish to re-run the export work flow, the load screen is successfully returned and the data is successfully loaded and returns a gold fish for a success status.



(0 vote(s))
Helpful
Not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments: