Knowledgebase: FDM
"Error: 2684 - Unable to find the application named () in the configuration file", When Drilling Back From HFM into FDM
Posted by Priya Doyle on 08 February 2011 03:52 PM

"Error: 2684 - Unable to find the application named () in the configuration file", When Drilling Back From HFM into FDM

 Modified 26-OCT-2009     Type PROBLEM 

Applies to:

Hyperion Financial Data Quality Management - Version: 9.3.1.0.00 - Release: 9.3
Information in this document applies to any platform.

Symptoms

When attempting to drill back from HFM into FDM, the following error occurs:

ERROR
-----------------------
Error: An error occurred logging on to the system using single sign-on. Please contact your administrator;
Error: 2684 - Unable to find the application named () in the configuration file.

STEPS
-----------------------
By following these steps the issue can be reproduced:
1. Log into HFM
2. Navigate to a valid Data Grid
3. Right-click on a base level cell that was loaded by FDM and choose 'Audit Intersection'

Cause

The issue is caused by the following setup/step: 

The FDMAppName Metadata field of the HFM AppSettings contains an invalid FDM application name.  You will note that the application name mentioned in the error message is similar. 

**Please note this is also case sensitive and must match exactly as it appears inside of FDM.

Solution

To implement the solution, the following steps needs to be done:
1. Navigate to the HFM Metadata
2. Enter an appropriate FDM Application name in the HFM Metadata/AppSettings/FDMAppName field 
3. Retest the issue. 
4. If the issue is resolved, please migrate the solution as appropriate to other environments. 

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