Knowledgebase: Enterprise
Hyperion Enterprise Crashes When Trying to Load an Account Conversion Table
Posted by Priya Doyle on 14 February 2011 02:01 PM

Hyperion Enterprise Crashes When Trying to Load an Account Conversion Table

 Modified 31-MAR-2010     Type PROBLEM  

Applies to:

Hyperion Enterprise - Version: 5.1.1.0.00 - Release: 5.1
Information in this document applies to any platform.
Loading an Account Conversion Table.

Symptoms


Hyperion Enterprise crashes when an Account Conversion Table is loaded from an text file.

No error produced.

Changes

Application recently converted from an older version.

Cause


The account conversion tables have become corrupted.

Solution

Ensure you have a valid application back-up before following the procedure below.

1. From within the Enterprise Application make an extract of all Account Conversion Tables to a text file.
2. From with the Account module delete all Account Conversion tables in the failing application.
3. Re-load the Account Conversion extract and verify that further loads can then be made.



(0 vote(s))
Helpful
Not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments: