Knowledgebase: Enterprise
No Groups Show Up After Selecting Refresh Key When Trying to Import Users for External Authentication in Hyperion Enterprise
Posted by Priya Doyle on 16 February 2011 10:28 AM

No Groups Show Up After Selecting Refresh Key When Trying to Import Users for External Authentication in Hyperion Enterprise

 Modified 07-JUL-2010     Type PROBLEM

Applies to:

Hyperion Enterprise

Symptoms

Setting up External Authentication in Hyperion Enterprise.
No groups show up after selecting the Refresh key when trying to import external users.

Cause

Incorrect syntax for the APP_CSS_CONFIG_FILE line in the <ApplicationName>.INI file

Solution

Open the <ApplicationName>.INI file and change the following line:


FROM: APP_CSS_CONFIG_FILE="file:///D:/hyperion/Enterprise/msad.xml"


TO:   APP_CSS_CONFIG_FILE="file:///\\D:/hyperion/Enterprise/msad.xml"


Note the direction of the slashes. The information in double quotes is the location of the XML file configured for External Authentication for the Enterprise application

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