Knowledgebase: Enterprise
Error 'Cannot Create Device context' When Printing to HRPRINTER From Hyperion Enterprise Or Hyperion Enterprise Reporting
Posted by Priya Doyle on 16 February 2011 10:29 AM

Error 'Cannot Create Device context' When Printing to HRPRINTER From Hyperion Enterprise Or Hyperion Enterprise Reporting

 Modified 17-MAR-2010     Type PROBLEM  

Applies to:

Hyperion Enterprise - Version: 6.5.0.0.00 - Release: 6.5
Information in this document applies to any platform.

Symptoms


Error 'Cannot create device context error' when printing to the HRPRINTER from Hyperion Enterprise or Hyperion Enterprise Reporting

Cause

GhostScript has not been installed

As per the release documentation, GhostScript 8.54 (or later) is a required component for HRPRINTER functionality.

Solution


Download and install GhostScript version 8.54 or later.


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