AutoPilot Fails to Start With Error "Unexpected error; quitting"
Posted by Priya Doyle on 16 February 2011 11:28 AM
Applies to:Hyperion Enterprise - Version: 18.104.22.168.00 to 22.214.171.124.00 - Release: 5.1 to 6.5
Information in this document applies to any platform.
Hyperion AutoPilot fails to start with the error "Unexpected error; quitting" on a newly installed computer.
The install was run using a "Run As" command and specifying a user with local Administrator rights on the target machine as opposed to running the install while logged on as a user with local Administrator privileges.
Enterprise needs to be installed, logged on as a user with full administrator rights.
If the install is not made with a user with full Administrator rights, the required registry entries will not be made and the software will not function correctly.
The installation must be run as an Administrator user logged onto the machine.
Re-install while logged on suitably and re-test Hyperion AutoPilot.