Hyperion Retrieve Appears Twice in Microsft Excel Add-Ins. |
| | Modified 13-JAN-2010 Type PROBLEM | |
Applies to:Hyperion Enterprise - Version: 6.0.0.0.00 to 6.5.0.0.00 - Release: 6.0 to 6.5 Information in this document applies to any platform.
SymptomsHyperion Retrieve add-in appears twice in the Microsoft Excel > Tools > Add-Ins. CauseHyperion Retrieve appears twice in Excel > Tools > Add-ins if both Retrieve add-ins are selected. Solution- Open an Excel Sheet and go to Tools Add-ins and confirm both Add-ins have been selected.
- Decide which add-in is needed either rhxll32.xll or heretrv.xla
- Deselect the undesired add-in
- The add-in will be cleared and now only the needed add-in will be listed
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