Knowledgebase: Enterprise
Error: "Class not registered" when Going into Database and Data Entry Module
Posted by Priya Doyle on 16 February 2011 11:39 AM

Error: "Class not registered" when Going into Database and Data Entry Module

 Modified 18-JAN-2011     Type PROBLEM 

Applies to:

Hyperion Enterprise

Symptoms

Error: "Class not registered" when going into Database and Data Entry modules.

Changes

  • Installed new version of Hyperion Enterprise.
  • Changed path variable for workstation.
  • Moved Hyperion Enterprise program files to a different folder.

Cause

A compatible version of the HELOGENG.DLL file cannot be found or has not been registered properly with the Microsoft Windows operating system.

Solution

To fix this error, find where the HELOGENG.DLL is located (should be in the Hyperion Enterprise programs directory) and register it with the Microsoft Windows operating system. 



References

NOTE:585946.1 - Information About the HELOGENG.dll File For Oracle's Hyperion Enterprise


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