Knowledgebase: Planning
Error "EPMLCM-30054: Failed to connect "http://:19000/HyperionPlanning/servlet/HspLCMServlet" while performing export for application - "". Received status code - "500" with error message - "Internal Server Error" [ID 1494549.1]
Posted by Priya Doyle, Last modified by Priya Doyle on 26 October 2012 01:58 PM

Click to add to Favorites To BottomTo Bottom

Sep 28, 2012PROBLEMPUBLISHED3
There are no commentsComments (0) Rate this document Email link to this document Open document in new window Printable Page


 

Applies to:

Hyperion Planning - Version 11.1.2.0.00 to 11.1.2.2.301 [Release 11.1]
Information in this document applies to any platform.

Symptoms

When trying to export artifacts for a Planning application it fails with error:

Error "EPMLCM-30054: Failed to connect "http://:19000/HyperionPlanning/servlet/HspLCMServlet" while performing export for application - "". Received status code - "500" with error message - "Internal Server Error". Possible cause of error Server Down or Not reachable."

Similar error will occur during IMPORT activity as well. This can be related to all the artifacts exported of any Product on Shared services.

Cause

During LCM activity, Shared services uses the TEMP space on the Shared services server.  The drive configured for the TEMP was full.  LCM was failing as it could not find enough disk space to perform the migration.

Solution

1.  Clear the unwanted files in the drive where the TEMP folder is configured (check the Environment Variable on the Windows) OR increase the Drive size where the TEMP folder is configured.
2.  Restart the Foundation Services.

 
 

(0 vote(s))
Helpful
Not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments: