When attempting to open a Planning web form which includes member of type Text that has a value of '0', the following error occurs.ERROR-----------------------! Communication error with server. Callback failed for data entry page.[object Error]
Planning PSU 18.104.22.168.101 has been installed
There is a problem in the software code in the jsp file: EnterData_Inner.jsp which is executed when opening a Planning webform.The execution fails because of a missing record for the '0' value in the HSP_TEXT_CELL_VALUE table.The issue was reported in an unpublished Bug 13564186 - "communication error with server" error while opening data forms -22.214.171.124.101.
To resolve this issue, you should download PSE 13588588 from My Oracle Support (Patches & Updates section) and install it following the instructions provided in the PSE readme file.
Download Information:This patch is available via My Oracle Support.1. Log into the My Oracle Support portal. https://support.oracle.com2. Choose the Patches & Updates tab.3. Select Patch Name or Number from the drop-down box.4. Perform a search for Patch:13588588 for your corresponding OS platform.5. The patch file includes both installers and the readme.
Apply the latest service fix for Planning Patch 14464109: Patch Set Update: 126.96.36.199.600 Oracle Hyperion Planning, Fusion Edition which also fixes the issue.