Knowledgebase: FDM
FDM WEB - Primary Load Balance Server is unavailable
Posted by Priya Doyle on 24 January 2014 01:29 PM

PROBLEM
After reregistering the adapter to investigate another issue - fconnect errors

When we tried to access FDM Web Client
We got a message saying FDM Primary Load balancer not available and backup server not set up
We checked the FDM Configuration and all the settings had disappeared
the FDM application had been set up and successfully running for two months

We made the assumption that since the FDM application was working before FDM had been configured correctly

SOLUTION
the FDM application server was rebooted since sometimes a DCOM process can get corrupted that would cause the config settings to look like they had disappeared

After the reboot  - FDM was up and running again

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