Knowledgebase: FDM
FDMEE Service Requiring to be Restarted after Import.
Posted by Ben Collins on 27 August 2014 11:46 AM

Hi Sarah,

Thanks for the update.

I have seen this before with Virus scans, backups, etc. Effecting FDM with Importing and Batch Loading.

Once again thanks for the feedback.

Kind Regards
Ben

Hi Ben,

It was an environment issue, we use virtual machines and it seems part of the backup process run from the hyper-v causes the network cards in the vms to briefly disconnect and it seems the fdmee process can’t recover from the disconnect and needs to be restarted.

Thanks,

Sarah

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