POV Corruption - USERPARAMS table
Posted by Ramya Suresh, Last modified by Ben Collins on 28 August 2018 09:22 AM
POV Corruption in HFM
User gets errors when connecting to SmartView or opening HFM application in workspace. Other users are able to connect without issues.
POV corruption for the user in question
Log into the Database server. Open the SQL Server Management Studio. Find the HFM database and open a new query window.
Take a backup of the <APP_NAME>_USERPARAMS table by running the below command:
SELECT * FROM <APP_NAME>_USERPARAMS WHERE Username like '@%'
Run the below command to clear the Member Selection for the user in question only. Do not delete all.
DELETE FROM <APP_NAME>_USERPARAMS WHERE Username like '@%'