WDEF containing CellText clause do not work in 188.8.131.52 if HFM environment is split
Posted by Priya Doyle, Last modified by Priya Doyle on 11 November 2010 11:14 AM
Applies to:Hyperion Financial Management - Version: 184.108.40.206.00
Information in this document applies to any platform.
In a WDEF containing "CellText:1" in the script, the user cannot enter or display CellText after applying Patch 7308286 (HFM 220.127.116.11 Service Pack):
Applying HFM 9.3.1 Service Pack 1 Patch 7308286 has been seen to cause this behaviour due to an issue in the product code.
An HFM application server installed on a different machine as the HFM Web component will miss a registry key that is required by internal application changes introduced in HFM 9.3.1 Service Pack 1 Patch 7308286.
There are two different ways of solving this issue:
The best way to deal with this issue is to apply the latest available Service Pack for HFM. This is currently HFM 9.3.1 Service Pack 4 Patch 8259783. This will resolve the issue and introduce several additional bugfixes and improvements, including critical updates. This is the recommended course of action.
As a temporary measure before the installation of another Service Pack, you can implement the following workaround.
Perform the following procedure on the HFM appserver:
However, all HFM 9.3.1 customers are reminded of the importance of installing Service Pack 4, as well as reviewing the available Service Fixes that may have been released since the Service Pack. There are some known critical code issues that can cause metadata and application data corruption and incorrect data calculations in 9.3.1 releases before Service Pack 4. Please review Patch 8259783 and make a strategy to install it at the soonest possible oppurtunity.
PATCH:8259783 - Hyperion Financial Management - System 9 Service Pack 18.104.22.168