Knowledgebase: Enterprise > FAQs
Cannot open Application
Posted by Sarah Marshall, Last modified by Sarah Marshall on 18 May 2010 03:47 PM

Error "Cannot open application" message on trying to open the Enterprise Application

This maybe because the application's data folder has been deleted or moved.

Each Enterprise application consists of a main Application folder and then several subfolders e.g.

App
- Inbox
-Outbox
-Reports
-Data

If the data folder is deleted/removed it will corrupt the app and can cause this error

Solution:        If it has been deleted, restore the application from a backup.  If the data folder has been moved then either move it back to its original location or add the application again through Enterprise.

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