Knowledgebase: HFM
Load tasks gives error 'Unable to delete file
Posted by Priya Doyle, Last modified by Priya Doyle on 16 November 2010 02:51 PM

 Modified 02-JUL-2010 

Applies to:

Hyperion Financial Management - Version: 9.2.1.0.00 to 9.3.1.4.00 - Release: 9.2 to 9.3
Information in this document applies to any platform.

Symptoms

Loading application files using the web interface generates error message "Unable to delete file"

Cause

The FileTranfer folder does not have full control permissions to the Internet Guest Account and launch IIS process account

Solution

1) Reset the permissions on the FiletTransfer folder, located on my machine in C:\Hyperion\FinancialManagement\Web\HFM. 

2) Right-click on the FileTransfer folder and select properties. 

3) In the Security tab, give Full Control to the users IUSR_<machinename> and IWAM<machinename>

Note these permissions are set automatically in 11.x
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